Refund policy
Lily Bug's Corner Return Policy
At Lily Bug's Corner, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return process.
Our Return Policy
Return Window: You may return eligible items within 30 days of your purchase date.
Return Shipping: We are pleased to offer free return shipping for all eligible returns. You will not be responsible for any shipping costs when sending your item back to us.
Restocking Fee: We do not charge any restocking fees on returns. The full purchase price of the eligible item will be refunded to you.
Final Sale Items: These items are NOT eligible for return. If there is an issue with the condition of the item please email for assistance.
General Return Conditions
To be eligible for a return, your item must be:
•Unused and in the same condition that you received it.
•In its original packaging.
•Accompanied by the original receipt or proof of purchase.
How to Initiate a Return
To initiate a return, please contact our customer service team at Nikki@lilybugscorner.com within the 30-day return window. Please provide your order number and the reason for your return. Our team will guide you through the process and provide you with a prepaid return shipping label.
Refunds
Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or payment provider.
Exchanges
If you wish to exchange an item, please contact us. We will assist you with the exchange process, subject to product availability.
Questions
If you have any questions regarding our return policy, please do not hesitate to contact us at Nikki@lilybugscorner.com.