Shipping policy
Lily Bug's Corner Shipping Policy
At Lily Bug's Corner, we are committed to getting your unique items to you efficiently and reliably. Please review our shipping policy below.
Shipping Methods and Carriers
We strive to provide the best possible delivery service for your order. To ensure this, Lily Bug's Corner utilizes a variety of trusted shipping carriers. The specific carrier and shipping method for your order will be selected based on factors such as package size, weight, destination, and the most efficient and reliable options available at the time of shipment. This allows us to optimize delivery for each individual order.
Order Processing and Turnaround Time
Each item from Lily Bug's Corner is crafted with care. Our current turnaround time for processing orders is 7 to 9 business days or sooner from the date of your purchase. This period is dedicated to preparing, customizing, and packaging your order before it is dispatched for shipping. Please note that business days do not include weekends or public holidays.
Shipping Responsibility
Lily Bug's Corner takes great care in packaging and dispatching your order. However, once an item leaves our hands and is transferred to the selected shipping carrier, Lily Bug's Corner is not responsible for any delays, damages, losses, or other issues that may occur during transit. While we will assist you with any claims or inquiries with the shipping carrier to the best of our ability, the responsibility for the package transfers to the carrier and the recipient once it has been shipped.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery directly through the carrier's website.
Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable shipping fees will be clearly displayed before you complete your purchase.
International Shipping
Currently, Lily Bug's Corner ships within United States and Canada. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
Questions
If you have any questions about your order or our shipping policy, please do not hesitate to contact us at Nikki@lilybugscorner.com.